04/12
Deepak
TA Manager at Get Growth Online
TA Manager at Get Growth Online
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Get Growth Online - Relationship Manager - Customer Service (2-5 yrs)
Job Objective & Key Result Areas :
- Build healthy relationships with hotel owners
- Deliver good hotel ownership and customer experience
- Act as a point of contact for hotel owners for operations support & escalations
- Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer experience
- Handle hotel owners and customer escalations
- Ensuring occupancy (URNs) month on month
- Pay at Hotel (PAH) realization
- Ensuring daily availability of Sellable rooms (DSRN)