HR Executive at Furtados School of Music
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Furtados School of Music - Executive - Customer Service (0-3 yrs)
We are looking for entry & junior level resources to manage the customer calling activities for our new venture Furtados High Music Pvt. Ltd.
The role will entail:
- Calling prospective customers who are inquiring about our product & services
- Coordinating on the phone between existing teachers & students to serve customer requirements; answering queries, resolving problems
- Outbound calling to ensure service levels with existing customers and therefore ensuring renewal purchases
- In addition to managing inbound & outbound calls; the job will require maintaining database.
This is a day job (No night shifts).
Timings are 8 hours anything between 10 a.m. and 8 p.m. (Mon- Saturday)
Skills Desired:
- Prefer candidates with 6months-18months of prior work experience calling customers
- Friendly personality and customer focus is critical for success in this job
- Good communication skills
- This role will report directly to the Customer Service Manager
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
