HR Generalist and Executive at FRR
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FRR Forex - Executive - Customer Relationship (2-4 yrs)
Job Title : Customer Relations Executive (CRE)
Location : Mumbai
Job Type : Full-Time
Job Description :
- We are seeking a Customer Relations Executive (CRE) to join our team. The ideal candidate is a BCom graduate with 2-4 years of experience in accounts or counter operations. As a CRE, you will play a crucial role in our organization by managing counter operations, engaging with customers both in-person and over the phone, and ensuring exceptional client service.
Key Responsibilities :
Counter Operations :
- Efficiently manage counter operations to provide a seamless customer experience.
- Handle inquiries, transactions, and requests from customers at the counter.
Software Management :
- Utilize software tools and systems to perform various tasks efficiently.
Customer Interaction :
- Engage with customers in a professional and courteous manner, both in-person and over the phone.
- Address customer inquiries, resolve issues, and provide relevant information.
Client Servicing :
- Develop and maintain strong client relationships.
- Ensure client satisfaction through effective communication and service delivery.
Qualifications :
Education : BCom graduate.
Experience : 2-4 years of experience in accounts or counter operations.
Language Skills : Proficient in English with clear and effective communication skills.
Computer Skills : Competent in operating computer systems and software.
Teamwork : Collaborative attitude and ability to work effectively within a team.
- If you meet the qualifications and are ready to take on a challenging role in customer relations, we encourage you to apply for this position. Join our team and contribute to our commitment to delivering outstanding service to our valued clients.
