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24/12 Zarna Dudhat
HR Recruiter at Tekpillar Services Private Limited

Views:79 Applications:14 Rec. Actions:Recruiter Actions:0

Front Line Manager - Sales & Customer Support (2-4 yrs)

MP/Bhopal/Indore/Jabalpur Job Code: 191055

Responsibilities Of The Candidates Include:

- Manage A Team Of Individuals Working On Telesales/Customer Support

- Resolve Customer Complaints Brought To Your Attention

- Create Policies And Procedures

- Plan The Training And Standardization Of Service Delivery

- Manage Inbound And Outbound Customer Calls In A Timely Manner

- Identify Customers- Needs And Wants, Clarifying Information Whenever Possible

- Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team

- Gain Comprehensive Product Knowledge To Enhance Customer Support

- Maintain A Pleasant Working Environment For Your Team

Candidate Requirements:

- Experience: 2+ Years In Sales And Marketing

- CTC: Up To 4.00 LPA + Incentive + Performance Bonus + Others Benefits

- Job Type: Full Time-On Roll

- Age: 21 To 38 Years

- Education: Any Graduation

- Candidate: Local Candidate

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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