Talent Acquisition Executive at Freshtohome Foods Pvt Ltd
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Freshtohome - Executive - CRM Marketing (1-4 yrs)
- Execute a comprehensive CRM Marketing strategy to drive customer engagement and retention.
- Execution and optimization of CRM campaigns across CRM channels like Push Notification, Email, SMS, WhatsApp, Inapp etc.
- Collaborate with cross-functional teams including product, content, art teams to develop compelling and engaging CRM assets, ensuring consistent brand message across all CRM channels.
- Monitor and analyze campaign results and provide regular reports to the different stakeholders.
- Implement A/B testing and other experimentation techniques to drive continuous improvement in campaign performance.
- Stay updated with industry trends, best practices, and emerging technologies in CRM marketing to ensure we remain at the forefront of customer engagement.
- Monitor customer interaction and feedback and proactively address their queries and concerns.
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