Senior HR- Recruitment at Freshtohome
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FreshtoHome - Customer Support Representative (0-1 yrs)
Customer Support
Responsibilities and Duties :
- As a customer service representative you will have to effectively manage large volume of incoming calls & emails.
- Will have to be a people friendly person.
- Good communication and understanding of local language to take up orders, complaints and queries.
- Good verbal and written skills to answer to emails regarding- refund, registration, complaints or want to sell with us.
- Should be multilingual.
- Good knowledge on topography.
- Customer service experience would be a plus.
Qualification :
- PUC/ Any graduation
- Relevant experience with - retail/FMCG/e-commerce OR freshers.
- Excellent communication and interpersonal skills is a must.
- Knowledge of the local language is a must.
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