Manager at Forever Living Products India
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Forever Living - Executive - Customer Service (1-4 yrs)
- A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal
- Excellent communication skills
- Good listening and problem solving skills
- Ability to take and handle stress and pressure
- Good interpersonal skills
- Customer support via - Voice, Email & Chat
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
