Senior HR Recruiter at T2S Software Solutions
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Foodhub - Telesales Role - International Process (1-8 yrs)
We are currently looking for candidates who have experience in the international voice process.
Minimum 1+ Years of experience in Outbound and Inbound calls with excellent communication.
Flexible to work night shifts.
Shift Timing : 6.30 pm To 3.30 am
Cab facility : Both ways
Job Title/Designation : Telemarketing
Department : International voice process
Max Annual Salary Offered : - 4.50 LPA
Min Qualification : 10th, 12th pass or Any graduation Notice Period: Immediate Joiners or 1 month and below
Work Location : Chennai
Roles and Responsibilities :
- Developing the satisfaction level of customers by rendering services beyond excellence in order to optimize a high percentage of customer satisfaction and retention.
- Resolving escalated grievances and queries on a day-to-day basis.
- Initiating contact with existing customers to help them further their business by acquiring new customers
- Developing strong relationships with customers, connecting with key business executives and stakeholders to facilitate a smooth transition for the customer.
- Analyze clients' requirements and suggest new ways to acquire customers and new revenue streams and assist the customer with the same.
- Build and maintain relationships with clients through regular contact.
- Making weekly market development calls to customers.
- Act as the first point of contact for client questions and requests.
- Act as the point of contact for the client with other departments in the organization in order to facilitate client requests.
- Assist in planning/ developing co-promotional campaigns, events, and B2C activities.
- Assist with challenging client requests or issue escalations as needed.
- Conduct promotional activities for market development & brand visibility
- Immense interest in developing a relationship with the customers
- Sales orientation would be a plus
Interested candidates can call Harini - 9952956913 or send resume
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