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05/01 Neha Jangde
Executive - Talent Acquisition at Firstcry.com

Views:455 Applications:104 Rec. Actions:Recruiter Actions:37

Firstcry.com - Online Community Manager (3-4 yrs)

Pune Job Code: 141719

Job Specification :

1. Required (Must Have) skills : Previous Experience managing Communities, Excellent Verbal & Written Communication

2. Desired (Good to have) skills :

3. Qualification: Graduate + MBA (Not Mandatory)

Job Description :

1. Manage Community Groups & Drive Engagement on Groups, Discussions and Q&A. Meet the KPIs and Targets drawn up for same.

2. Be Up to date on Trends, Issues, Behaviour of users in communities - use this to Plan, Create, Implement Content, Topics, Posts, Videos that act as catalysts for Engagement

3. Be the voice of the Community internally - collaborate with Product & Marketing Teams for product/marketing improvements

Key Qualities/Success Factors :

1. Attention to detail

2. Analytical ability - to be able to tune into what the community wants and drive it

3. Passion for creating & engaging communities

4. Excellent Verbal, Written Communications skills

5. Self-driven, displays initiative - agility to learn & work effectively autonomously as well as part of team

6. Ability to connect with people and stimulate discussions

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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