Firstcry.com - Officer - Customer Relationship (1-2 yrs)
CRO (Customer Relationship Officer)
Responsibility :
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers- questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Stay up-to-date with new products/services
Project Description: (Project on which the new hire will work) :
- Proven work experience as a Retail Sales Representative or Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
