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07/07 Harshita Singh
HR at Firstcry.com

Views:689 Applications:33 Rec. Actions:Recruiter Actions:2

Firstcry.com - Officer - Customer Relationship (1-2 yrs)

Chennai/Tamil Nadu/Perambur Job Code: 222006

CRO (Customer Relationship Officer)


Responsibility :

- Greet and direct customers

- Provide accurate information (e.g. product features, pricing and after-sales services)

- Answer customers- questions about specific products/services

- Conduct price and feature comparisons to facilitate purchasing

- Cross-sell products

- Stay up-to-date with new products/services

Project Description: (Project on which the new hire will work) :

- Proven work experience as a Retail Sales Representative or Sales Associate or similar role

- Understanding of the retail sales process

- Familiarity with consumer behavior principles

- Knowledge of inventory stocking procedures

- Basic math skills

- Track record of achieving sales quotas

- Excellent communication skills, capable of building trusting relationships

- Ability to perform in fast-paced environments

- Flexibility to work various shifts

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