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15/02 Yasmin
HR Executive at Firstcry.com

Views:369 Applications:20 Rec. Actions:Recruiter Actions:2

Firstcry.com - Executive - Customer Care (1-10 yrs)

Pune Job Code: 198547

Hiring for Tele Sales Executive for Firstcry.com for Regional Language( Telugu/ Tamil/ Malyalam)


Company Profile :

Firstcry.com is Asia's largest online shopping portal for kids and baby products with more than 2 Lac products and over 10 million plus happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 2000 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore, Mumbai & Kolkata. The company is also expanding through the Franchise route, with more than 417+ stores opened across various states in India making it the second largest player in offline stores.

www.firstcry.com

Job specifications :

Required (Must Have) skills: Thick skin,Simple Excel, Logical, Good clear communication,Convincing skills,Persuasive Speaking Skills,Patience,Positive Language,Effective Listening

Language : Telugu/ Tamil/ Malayalam

Desired (Good to have) skills : Time Management, Willingness to Improve

Qualification : Graduate/ Undergraduate

Salary : Upto 18k Net+ Incentives

Job Description: Customer Care Executive

- Handling customer Callings for Baby Segment (Outbound call)

- Quick learning and acquiring product knowledge

- Understand customer queries and quality related issues

- Providing actual and exact details for correct point of action

- Maintain and presentation of data in MS excel

- Understand and Explain customer about product handling, uses, features, etc.

- Additional responsibilities will be added depends on performance.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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