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14/07 Manisha Jeswani
Senior HR & Admin at First Mumbai Store

Views:649 Applications:217 Rec. Actions:Recruiter Actions:37

First Mumbai Store - Manager - Customer Relationship (2-5 yrs)

Mumbai Job Code: 123422

- Building and maintaining profitable relationships with key customer

- Overseeing the relationship with customers handled by our team.

- Resolving customer complaints quickly and efficiently.

- Develop customer satisfaction goals

- Keeping customers updated on the latest products in order to increase sales.

- Meeting with managers in the organization to plan strategically.

- Expanding the customer base by upselling and cross-selling.

- Understanding key customer individual needs and addressing these.

- Conducting business reviews using CRM programs.

- Knowing your competition and strategizing accordingly.

- Stay informed on the latest industry techniques and methods.

- Excellent interpersonal and communication skills.

- Proficient in Microsoft Office and Customer service software.

- A team player with leadership skills.

- Outstanding written and verbal communication skills.

- Good understanding of management practices and techniques

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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