- Leadership Role

- Attractive Salary & Benefits

- Opportunity within a company with a solid track record of performance

Our Client helps businesses build a sustainable advantage by accelerating growth in high-touch offline areas. We help clients drive high incremental revenue with increased speed to market, and efficient use of resources.

The Job

Your Responsibilities will include :

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Ideal Candidate :

Skills Required :

- You have at least 1 year experience ideally in Customer Service, Sales (B2C) or Inside Sales within Internet industry.

- Experience within Area Sales, would be a strong advantage.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong mentor and coach who can build high performing teams

- You are a self-starter and demonstrate a high level of resilience

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