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07/11 Hetal
Senior HR at FANM Property Services Pvt Ltd

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FANM - Telecaller (1-6 yrs)

Navi Mumbai/Vashi Job Code: 97552

What is the Job Role ?

- Making inbound /outbound calls.

- Handling calls for pre sales marketing related to projects inquiries, guiding them with directions, and efficient follow ups to customers and maintaining high service standards.

- Educate customer for current portfolio of all the project, and book appointments for site visit.

- Proactively follow up with leads generated.

- Follow quality parameters set by the organization

- Generate site visit prospects over the phone

- Coordination with sales team for all the projects and monitoring them with clients about the site visit to ensure maximum lead conversion

- Maintaining accurate database of the call records and presentation of the same on a timely basis.

- Created and maintained team relationships.

- Directing all activities required to achieve walk-ins numbers to the site, targets and goals.

- Ensure efficient follow ups to customers and maintaining high service standards.

- Arranging home visits for clients till site.

Why Join Us ?

- Excellent Inputs & Real Time Support given by management to achieve realistic targets

- Pre-generated leads provided by the FANM

- Professional development & career advancement opportunities within the FANM.

- Young & Vibrant work Culture.

- Attractive Incentive Plan with Fixed Salary.

- Half Yearly Increment and actual mobile expenses.

What is our expectation?

- Excellent communication / convincing skills.

- Good knowledge about all the locations of Mumbai.

- Presentable

- Must have good analytical skills

- Someone who enjoys dealing with customers on call.

- Ability to understand the requirements of prospects

- Decent aptitude to understand and pitch property solutions

- High levels of passion and ownership

What we give you?

Best Salary in the Industry (Up to 4LPA) + Attractive incentives + Half yearly increment (Basis performance)

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