Senior HR Recruiter at FANM Property Services Pvt Ltd
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FANM - Executive - Customer Support/Presales (1-4 yrs)
Job Summary for Presales Profile:
We are looking for go-getters, super achievers who have a proven track record of consistently over achieving their goals and targets in the past. The executive is responsible for outbound calls for lead generation.
What is the Job Role?
- Making inbound /outbound calls.
- Handling calls for pre sales marketing related to projects inquiries, guiding them with directions, and efficient follow ups to customers and maintaining high service standards.
- Educate customer for current portfolio of all the project, and book appointments for site visit.
- Proactively follow up with leads generated.
- Follow quality parameters set by the organization
- Generate site visit prospects over the phone
- Coordination with sales team for all the projects and monitoring them with clients about the site visit to ensure maximum lead conversion
- Maintaining accurate database of the call records and presentation of the same on a timely basis.
- Created and maintained team relationships.
- Directing all activities required to achieve walk-ins numbers to the site, targets and goals.
- Ensure efficient follow ups to customers and maintaining high service standards.
- Arranging home visits for clients till site.