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02/12 Vaibhavi Shah
Senior HR Recruiter at FANM Property Services Pvt Ltd

Views:25 Applications:7 Rec. Actions:Recruiter Actions:0

FANM - Executive - Customer Support/Presales (1-4 yrs)

Navi Mumbai Job Code: 100877

Job Summary for Presales Profile:

We are looking for go-getters, super achievers who have a proven track record of consistently over achieving their goals and targets in the past. The executive is responsible for outbound calls for lead generation.

What is the Job Role?

- Making inbound /outbound calls.

- Handling calls for pre sales marketing related to projects inquiries, guiding them with directions, and efficient follow ups to customers and maintaining high service standards.

- Educate customer for current portfolio of all the project, and book appointments for site visit.

- Proactively follow up with leads generated.

- Follow quality parameters set by the organization

- Generate site visit prospects over the phone

- Coordination with sales team for all the projects and monitoring them with clients about the site visit to ensure maximum lead conversion

- Maintaining accurate database of the call records and presentation of the same on a timely basis.

- Created and maintained team relationships.

- Directing all activities required to achieve walk-ins numbers to the site, targets and goals.

- Ensure efficient follow ups to customers and maintaining high service standards.

- Arranging home visits for clients till site.

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