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08/09 Sonam Bhatia
Senior Manager - Human Resources at Experion Developers Private Limited

Views:417 Applications:141 Rec. Actions:Recruiter Actions:77

Experion - AM/DM/Manager - CRM (2-10 yrs)

Gurgaon/Gurugram Job Code: 175825

AM/DM/Manager - CRM (Front End)

a) CRM Front End - Client servicing over email & IVR

b) Collection of customer dues and channel partner interactions.

c) Responsible for all customer interactions, resolving customer queries, handling concerns and issues.

d) Minimising escalations and delivering a superior customer experience.

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