Senior Manager - Human Resources at Experion Developers Private Limited
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Experion - AM/DM/Manager - CRM (2-10 yrs)
AM/DM/Manager - CRM (Front End)
a) CRM Front End - Client servicing over email & IVR
b) Collection of customer dues and channel partner interactions.
c) Responsible for all customer interactions, resolving customer queries, handling concerns and issues.
d) Minimising escalations and delivering a superior customer experience.