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15/02 Ashutosh
HR at Exito Media Concepts

Views:42 Applications:11 Rec. Actions:Recruiter Actions:1

Exito - CRM Admin (1-3 yrs)

Bangalore Job Code: 147174

- Experience in Salesforce/Zoho/Hubspot/Bitrix or similar CRM software

- Understand the business process and requirements of the team and implement and customize various modules (CRM, Sales & Marketing)

- Work with support team to resolve any reported issues. Track issues and provide periodic updates

- Effectively utilize modules features to automate various business processes.

- Monitor, Control and ensure the sustained effective usage of CRM throughout the organization

- Develop custom CRM features and functionalities in support of Business needs

- Provide functional support to sales and marketing users

- Define and assume responsibility for development needs in order to evolve the features of the tool

- Play an advisory role with internal users in the use and interpretation of customer information

- Provide training in the use of CRM

- Clean up and maintain database and perform optimal management of the CRM according to best practices

- Be the guarantor of the proper technical functioning of CRM

- Experience in creating reports and dashboard-

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