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Executive - Virtual Service Relationship Manager - Insurance (0-2 yrs)
Executive - Virtual Service Relationship Manager Max Life
Process Name : Max Life Insurance Category - VSRM Silver
Designation : Executive - Virtual Service Relationship Manager
- VSRM Job Profile VSRM shall provide end to end service solution to customers and will manage the set of listed customers aligned to virtual relationship manager.
- Following come in the scope of work in for VSRMs Introduction calls to assigned customers, Policy Servicing Policy Renewals Pitching new products Data augmentation (Modification, Updating & Ratification)
Pre- Requisites :
- Must be an Indian Citizen and resident and should be 18 years of Age.
Qualification : Graduate
Experience : Min 6 months- customer service experience.
- Clarity in speech with neutral accent.
- Should have problem solving attitude.
- Positive attitude and commitment to grow with the organization
English Communication Level :
- Good communication skills
- High comprehension
- High fluency
- Very good sentence construction ability
- Minor grammatical errors acceptable
- No MTI & pronunciation errors
- Hindi is a must.
Shift & working window : Fixed shifts 9am to 6pm or 10am to 7pm for male/female - Sundays fixed off for all.
Salaries : INR 14000 monthly CTC.