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20/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:6 Applications:2 Rec. Actions:Recruiter Actions:0

Executive - Telesales/Telemarketing/Telecalling (1-6 yrs)

Chennai/Mumbai Job Code: 219141

- Work alongside & learn from best in class talent

- Join a market leader within Insurance

- Strong opportunities to progress your career

We are hiring for a Recruitment Company.

The Job :

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Ideal Candidate :

Requirements :

- You have at least 1 year experience ideally in Customer Service, Telesales or Inside Sales within Financial Services industry.

- Experience within would be a strong advantage.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong mentor and coach who can build high performing teams

- You are adaptable and thrive in changing environments

- You are a strong networker & relationship builder

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