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05/08 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:11 Applications:13 Rec. Actions:Recruiter Actions:3

Executive - Telesales - IT Product (0-2 yrs)

Noida Job Code: 227301

- A role that offers a breadth of learning opportunities

We are hiring for a company that offer Custom Software Development, E-commerce Solutions Development, Web development, Project Recovery, Consulting, and Quality Assurance.

The Job

You will be responsible for :

- Handling inbound and outbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Building the sales funnel generating leads via cold calling, emailing, and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision-makers and understanding their requirements.

- Handing over qualified leads to the sales teams to close the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Ideal Candidate :

Requirements :

- You have at least 1-year experience within a Telesales, Customer Service, or Inside Sales role, ideally within the IT Software industry.

- You have prior experience in dealing with Dealers.

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder.

- You are a strong team player who can manage multiple stakeholders.

- You are highly goal-driven and work well in fast-paced environments.

- Freshers having good communication skills are also welcome.

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