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18/03 Rutu Lakhani
Recruitment Consultant at TIGI HR Solution Pvt. Ltd.

Views:13 Applications:9 Rec. Actions:Recruiter Actions:5

Executive - Telesales - IT (2-4 yrs)

Bangalore Job Code: 115406

Tele Sales Executive -

Contacting potential or existing customers to inform them about a product or service using sales scripts.

Answering questions about products or the company.

Asking questions to understand about customer requirements.

Job Brief :

- We are looking for enthusiastic telesales executives to contribute in generating Appointments for our company.

- You will be responsible for fixing appointments over the phone and maintaining good customer relationships.

- An effective telesales Executive must be an excellent communicator and have superior people skills.

- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibilities :

- Contact potential or existing customers to inform them about a product or service using scripts.

- Answer questions about products or the company

- Ask questions to understand customer requirements and fix appointments

- Direct Prospects to the field sales team

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances- to preserve the company's reputation

- Keep records of calls and sales and note useful information

- Send Mailers to prospects wherever necessary.

Experience :

- 2-4 years of telecalling experience in Sales

- MIS /E-Mail Maintenance and Handling

- Excellent written and communication skills are a must.

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