Executive - Telesales - IT (1-3 yrs)
We are seeking a highly motivated and experienced Telesales Executive to join our team at our office location. The ideal candidate would have 1-2 years of experience in telesales. Additionally, they need to be Self-driven, and come with a strong Sales achievement focus!!
Duties & Responsibilities:
- Conduct outbound calls to prospective customers with the goal of promoting and selling IT services-ERP software, mobile apps, website development.
- Develop a deep understanding of the features and benefits of products.
- Clearly articulate the value proposition of the products and address customer queries effectively.
- Build and maintain positive customer relationships through regular follow-up calls.
- Provide accurate information about products/services, pricing and promotions.
- Facilitate the payment collection process through effective communication and relationship-building
- Meet and exceed monthly and quarterly sales targets.
- Continuously strive for improvement in key performance indicators related to sales and revenue.
Preferred candidate profile :
- Mandatory 1-2 years of direct telesales experience of Busy accounting software.
- Proven experience in telesales with a focus on sales.
- Ability to work independently and collaboratively within a team.
- Familiarity with ERP software and sales tracking tools.
- Self-driven and highly motivated
- Exceptional negotiation skills and the ability to handle and resolve issues and complaints effectively
- Minimum qualification of graduation- BBA, B.Com, etc
