Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Telesales/Inside Sales - Fund Raising Platform (0-5 yrs)
-Opportunity within a company with a solid track record of performance
-Attractive Salary & Benefits
Our client was incubated at Harvard Innovation Lab, USA in 2014. We at ImpactGuru strive to empower people and help them raise funds for their causes. Whether it's for patients facing medical emergencies such as Covid-19, cancer, organ transplants, or for nonprofits fundraising for their programs, or for individuals raising money to fund animal causes, education expenses, or any other cause that they are passionate about, we have got you covered.
The Job
Your Responsibilities will include :
- Responsible to convert the inbound leads and outbound leads (Medical, Non-Medical or NGO Leads)
- Responsible to achieve daily, weekly & monthly set targets
- Ability to make 40 - 50 calls or more in a day
- Respond, manage & resolve end to end customer queries of inbound and outbound
- Communicate and increase the participation of the customer to fundraise on the platform
- Communicate with customers through series of actions (either via phone calls, email or chats)
- Develop long-lasting relationships with the customers that exceed the company and customer experience
- Follow SOPs and adapt new processes
- Collaborating with multiple teams, understanding the process and seamless integrating sales & customer service
Ideal Candidate
Skills Required:
- You have at least 1 year experience within an Inside Sales role, ideally within the healthcare industry.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
