Talent Acquisition at Perfecthire
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Executive - Telesales - Healthcare (1-3 yrs)
Position : Tele Sales Executive
Requirements :
1. Located in BLR or willing to relocate
2. Excellent communication and interpersonal skills
3. Fluent in English language; bilingual a plus
4. Patient, cool-tempered and ability to handle rejections, stress
5. Good Listening skills, excellent telephone etiquette
6. Ability to follow scripts without sounding mechanical
7. Excellent organizational and problem-solving skills
8. Working knowledge of relevant computer software
9. Ability to learn and high sense of hunger to achieve and grow
10. Punctual, Good time-management skills
11. Carry a positive attitude with high energy level Role description
(Responsibilities) :
- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
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