Company Profile

FitMeIn is a Fit-tech startup that is revolutionizing the fitness space in India. Given the rising problems of lifestyle disorders, diabetes etc. amongst India's workforce and the need to stay active for an enriched life, Fit Me In is changing the way consumers engage and pay for fitness services through a managed marketplace model. (www.fitmein.in)

The model leverages the underutilised capacity of gyms/ yoga, zumba, MMA, crossfit studios/ sports facilities and coaches/ experts and makes it available to consumers at fractional prices (without the commitment to upfront purchase a long term gym membership).

We started towards late 2015 and Infact have just closed a Pre-Series A funding with a Japanese Digital Healthcare company, FiNC and follow-on funding from current investors, GHV. With this, FitMeIn has also signed a strategic tie-up with FiNC. Among its several business offerings to clients and customers, FitMeIn is looking to scale up its product Jivine - A complete virtual support system for managing fitness studios, gym setups and fitness services establishments.

This mobile first platform enables business owners to manage their operations and helps the business grow exponentially. Jivine makes life simple for fitness businesses (refer www.Jivine.com)

What you will do :

- Respond to customer inquiries via In-house app Jivine, email and calls.

- Identify site and app issues, and communicate properly to all internal teams.

- Maintain a high satisfaction rating while hitting daily targets of customer responses

- Think creatively about how to optimize each experience

- Master our product, internal systems, and offerings to ensure thorough and clear communication and enforcement of policies.

- Making outbound calls to generate leads for our sales team.

Must:

- Fluent English

- Telesales Background/Presales

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