16/04 Atif Khatri
Founder & CEO at The Hiring Story

Views:119 Applications:16 Rec. Actions:Recruiter Actions:4

Executive - Telesales - Education (1-3 yrs)

Noida Job Code: 71058

Responsibilities :

- Contact potential or existing customers to inform them about a product or service using scripts

- Answer questions about products or the company

- Enter and update customer information in the database

- Handle grievances to preserve the company's reputation

- Go the extra mile to meet sales quota and facilitate future sales

- Keep records of calls and sales and note useful information

Requirements :

- Proven experience as telesales representative or other sales/customer service role

- Proven track record of successfully meeting sales quota preferably over the phone

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

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