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29/12 Ashish
HR at Ladders UP HR Solutions

Views:12 Applications:8 Rec. Actions:Recruiter Actions:4

Executive - Telesales - eCommerce (1-2 yrs)

Ahmedabad Job Code: 191591

We are looking for an enthusiastic Telesales Executives to contribute in generating sales for company.

Location : Ahmadabad

Employer: India's Leading B2B e-commerce platform for Building and Construction Materials

No positions : Multiple

An effective Telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

- Contact potential or existing customers to inform them about a product or service using scripts

- Answer questions about products or the company

- Ask questions to understand customer requirements and close sales

- Direct prospects to the field sales team when needed

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the company's reputation

- Go the - extra mile- to meet sales quota and facilitate future sales

- Keep records of calls and sales and note useful information

Requirements :

- Proven experience as telesales representative or other sales/customer service role

- Proven track record of successfully meeting sales quota preferably over the phone

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Good Knowledge of English and Guajarati

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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