Executive - Telesales/Customer Service/Telecalling - eCommerce (1-5 yrs)
We have urgent opening for the post of Tele sales & CSE ( Flipkart voice process) in BPO Industry for E-Commerce company
- Male or female both can apply for this post.
- Graduation compulsory
- Candidates should have WIFI connection and webcam (system will provide once get selected)
(work from home)
- Candidates should have excellent communication skill with typing speed 30
- Min 1 year to 5 years experience into BPO or voice process
Job role :
1. Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
2. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
3. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
4. Building lasting relationships with clients and other call center team members based on trust and reliability.
5. Utilizing software, databases, scripts, and tools appropriately.
6. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
7. Making sales or recommendations for products or services that may better suit client needs.
8. Taking part in training and other learning opportunities to expand knowledge of company and position.
9. Adhering to all company policies and procedures
Shift- 9am to 9pm ( any 9 hours )
1 WEEK OFF Rotational shift
CTC - 21,000 Gross (18k in hand)
Location: BANGALORE
HR Preeti 7304501603
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
