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22/06 Mohammed Matheen Pasha
Talent Acquisition at Perfecthire

Views:3 Applications:1 Rec. Actions:Recruiter Actions:1

Executive - Telesales - BPO/ITeS (1-3 yrs)

Bangalore Job Code: 219654

Tele Sales Executive


Position: Tele Sales Executive

Requirements:

1. Located in BLR or willing to relocate

2. Excellent communication and interpersonal skills

3. Fluent in English language; bilingual a plus

4. Patient, cool-tempered and ability to handle rejections, stress

5. Good Listening skills, excellent telephone etiquette

6. Ability to follow scripts without sounding mechanical

7. Excellent organizational and problem-solving skills

8. Working knowledge of relevant computer software

9. Ability to learn and high sense of hunger to achieve and grow

10. Punctual, Good time-management skills

11. Carry a positive attitude with high energy level Role description

Responsibilities:

- Consistently embarking an excellent first impression on call, delivering exceptional customer experience

- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind

- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase

- Contacting prospective clients / existing customers to inform them about the product using scripts

- Accurately record details of communication with customers

- Developing and sustaining solid relationships with customers to encourage repeat business

- Answer questions about product features in an engaging manner

- Answer all customer questions honestly and accurately

- Using sales scripts drive sales and respond to customer objections

- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

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