Digital - Tele-Sales Executive (End to End Sale through Tele-calling/Video calling)

Grade: Executive

Location: Mumbai

Reports to : Tele Marketing Supervisor

Qualification: Graduate

Experience : 4-5 Years

Salary : 3 To 4 LPA (Depends On Experience)

Job Description :

- We are looking for an enthusiastic Tele-sales Executive to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone/chat/video calling and maintaining good customer relationships. An effective tele-sales executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Key Responsibilities :

- Contacting potential or existing customers to inform them about a product or service using scripts

- Answering questions about products

- Asking questions to understand customer requirements and close sales

- Enter and update customer information in the database

- Handle grievances to preserve the company's reputation

- Keep records of calls and sales and note useful information

- Work closely with the internal team for any support

Skills ;

- Proven experience as telesales executive or other sales role

- Proven track record of successfully meeting sales targets preferably over the phone

- Good knowledge of relevant computer programs and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent knowledge of English

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

- Team player

- Ability to work on high pressure environment

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