Tele Sales Executive 

Job Description :

- We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. 

- The telesales executive's responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. 

- You should also be able to liaise with the appropriate departments to resolve customer complaints.

- To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Telesales Executive Responsibilities :

- Calling existing and potential customers to persuade them to purchase company products and services.

- Accurately recording details of customers purchase orders.

- Processing all customer purchases accordingly.

- Generating promising leads for the outside sales team to pursue.

- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

- Developing and sustaining solid relationships with customers to encourage repeat business.

- Using sales scripts proffered by the company to drive sales and respond to customer rejections.

- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Telesales Executive Requirements :

- Bachelor's or associate's degree in marketing & related field is preferred.

- Proven experience working as a telesales executive.

- Proficiency in all Microsoft Office applications.

- Strong negotiation and consultative sales skills.

- Excellent organizational and problem-solving skills.

- Effective communication skills in English.

- Exceptional customer service skills.

Age : 18 years to 28 years

Mode of Interview : Face to Face.

Shift : Day Shift

Vacancy : 25

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