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16/09 HR
HR at BrainZ1techub

Views:29 Applications:5 Rec. Actions:Recruiter Actions:0

Executive - Telecalling/Telesales - IT (0-1 yrs)

Nagpur Job Code: 292271

Roles and Responsibilities :

- Answering phones and explaining the product and services offered by the company.

- Contacting existing customers as well as prospective customers using scripts.

- Obtaining customer information and other relevant data.

- Asking questions to the customer and understanding their specifications.

- Resolving queries and issues related to the products and services.

- Making recordings of all the sales phone calls and sales deals.

- Taking and processing product orders in a professional manner.

- Maintaining the database of the customers on a regular basis.

- Suggesting solutions based on customer's needs and requirements.

Requirements :

- High school diploma or equivalent.

- Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.

- Professional certification in sales and marketing will be an advantage.

- Great interpersonal skills.

- Exceptional oral and written communication skills.

- Strong organizational skills.

- Ability to work in a team or individually as and when required.

- Ability to manage and handle multiple tasks.

- Outstanding problem-solving skills.

- Exceptional attention to detail.

- Hard-working individual.

- Good time management abilities.

- Strong decision-making skills.

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