07/09 HR
Recruiter at Swarm HR Services Pvt Ltd.

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Executive - Telecalling/Telesales - Broking Services Firm (0-5 yrs)

Noida Job Code: 89990

Job Title: Executive Call & Trade

Location: Noida

Key responsibilities:

- Handling inbound and outbound calls.

- Client handling, servicing, trade placement and query solving

- Working in predefined Compliance parameters.

- Retention of clients and Cross selling

- Outbound calling for Client Activation & Servicing

- Maintain AHT, call abundant ratio and predefined call quality parameters.

- Completion of assigned task in specified TAT

Basic Requirements:

- Good communication skills (English)

- Strong customer service and activation & retention skills

- Fresher can apply - those who want to make there carrier in stock market/ Broking/Capital Market.

- Having Market Knowledge (equity, commodity and Capital market) would add an advantage.

- Understand basic computer skills of using email, Microsoft office

- Graduate from recognized university or college.

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