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01/07 Nikhil
HR at Trendsetters Infoservices LLP

Views:68 Applications:10 Rec. Actions:Recruiter Actions:0

Executive - Telecalling - IT (1-2 yrs)

Mumbai Job Code: 280679

Job description :

- This role will be included end-customer interaction where the desired candidate should be able to communicate with customers over email and calls with all required scenarios. We are looking for a telecaller who has an experience in customer engagement. This role will include super team coordination.

Roles and Responsibilities :

- Post-sales interaction with customers - through calls & emails

- Drafting an email to customers based on the queries received

- Updating CRM on real-time updates

- Monthly, Weekly & Daily reporting to the assigned team leader or the management

- Completing the daily database of calls on the same day

- Coordination with the internal team and completing the end customer query resolution

Desired Candidate Profile :

- Experience of Minimum 1 year in outbound sales or calling

- Computer skills with MS Office (Complete)

- Good communication - English & Hindi (Verbal & Written)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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