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24/11 Asra Tabassum S
Director at Yespired

Views:21 Applications:8 Rec. Actions:Recruiter Actions:6

Executive - TeleCalling (0-4 yrs)

Bangalore Job Code: 186768

Skills :

- Excellent written and verbal communication skills

- Ability to learn quickly

- Excellent knowledge of English vocabulary with no trace of MTI

- Basic computer knowledge - Microsoft Office, Outlook

- Can work with minimal supervision

- Problem-solving skills

- Strong leadership skills.

- Excellent client-facing and internal communication skills

Responsibilities :

- Must be well organized and detailed oriented with ability to multitask and tactfully handle stressful and difficult situations

- Ability to work well in a team setting with minimal supervision and make sound judgment within scope of practice

- Team player attitude, energetic, with a focus on excellent customer service

- Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards

- Maintain positive relationships and use courtesy and diplomacy

- Triage inbound calls, manage member inquiries/requests, and resolve or escalates

- Perform other duties and responsibilities as required, assigned, or requested

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