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21/12 Scout Aspirant
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Executive - Telecaller/Customer Relationship (0-5 yrs)

Chandigarh/mohali Job Code: 305028

Designation: Executive (CRM)

Experience: 7+years

Qualification: Graduate/PG or equivalent

Preference: Real Estate industry only

CTC: 4.20 LPA

Location: Mohali

Job Type: Full-time

We are Urgently hiring for a Real Estate Tele-caller/ Customer Relationship on the Executive Level.

Duties and key responsibilities

- Interaction with customers face to face, by email, and over the phone.

- Collection of CAM charges

- Liaisoning with customers

- Updating MIS on a day-to-day basis.

- Maintaining and updating records of customer interactions now and then.

- Work with team members.

- Achieve the required performance targets and standards by the business plan.

- Monitor and report progress and performance, provide feedback, and take appropriate corrective action.

- Ensure seamless interface with brokers and others if required.

- Ensure service to customers

- Prepare and present reports.

- Maintain effective communication at all times among the team including communicating

- instructions given by the top management.

- Implementation of leasing strategies in line with Management direction.

- Adhere to the systems and procedures that have been devised for the leasing.

- Generation of new leads and promotion of existing lead relationships.

- Analyze and shortlist potential tenants/leases based on requirements.

Skills and Knowledge :

- Good communication skills.

- Problem-solving skills, strong analytical and quantitative skills

Ability to work in a deadline-driven work environment

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