15/04 Manpreet Kaur
Sr. HR Executive at u2a Solutions

Views:58 Applications:7 Rec. Actions:Recruiter Actions:4

Executive - Technical Support - Voice Process - BPO (0-2 yrs)

Jaipur Job Code: 70874

Job Role: technical support executive (Voice Process)


International Voice Process.


- 12/Graduate candidate with excellent communication skills. Some tasks you may be involved in include:

- Working with customers/employees to identify computer problems and advising on the solution

- Logging and keeping records of customer/employee queries

- Analyzing call logs so you can spot common trends and underlying problems

- Updating self-help documents so customers/employees can try to fix problems themselves

- Testing and fixing faulty equipment

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