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09/10 Sambhavna Dogra
HR at CJS

Views:40 Applications:25 Rec. Actions:Recruiter Actions:7

Executive - Technical Support & Sales - US Process (1-4 yrs)

Delhi NCR Job Code: 132163

Required - 3 Quick Books Voice Technician & Voice sales

Looking for immediate joiner only

Job location - Gurgaon

Salary: Upto 45k+incentives ( Voice Technician) ; upto 40K + Incentives ( Voice sales)

US Technical Support Executive with Major experience in Trouble shooting Quickbooks issues and should be experience it fixing issues over the call.

Responsibilities:

- Handling customer technical support cases through phone and email submission

- Updating the company website with tech tips and brief documents

- Evaluating system potential through assessing compatibility of new programs with existing programs

- Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations

- Maintaining system functionality by testing computer components

- Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action

- Maintain client confidence by keeping their information confidential

- Preparing reference material for users by drafting operation instructions

Benefits:

- Incentives

- 2 way cab in delhi & Ncr

- 6 week offs rotational in total

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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