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20/11 soumi putatunda
hr at adeeba e service pvt ltd

Views:55 Applications:6 Rec. Actions:Recruiter Actions:0

Executive - Technical Support - BPO (1-5 yrs)

Kolkata Job Code: 54002

Adeeba is looking for Its Technical Support Associate immediately

- Schedule Interview for Technical Support Associate (Voice Process).

Present job description :

- Taking inbound calls regarding pop-ups, email, printer issues. Antivirus/ Windows related Issues.

- Taking the remote access to the customer's computer & diagnosing the problems.

- Pitching for Service maintenance contract.

- Sales Pitch.

- To achieve daily sales target.

- To achieve weekly & monthly sales targets.

- Maintaining discipline on the floor.

- Working as a team member.

Responsibilities and Duties :

- Taking Inbound Calls with printers, router and antivirus issues from the customer.

- Diagnosing the issue and recommending the best plans to the customer.

Qualifications and Skills :

- Must Have Experience in Outbound/Inbound Tech Support for more than 2 year

- Must know how to close their own calls.

- Must have good convincing skills.

- Have these above skills then contact the US

Benefits :

- Salary: Rs.13, 000-25000/ month (fixed) + Huge Incentives.

- Salary is credited on 1st of every month.

- Apart from p tax, there are no others deductions from the offered salary.

- 100% attendance bonus + referral bonus+ loyalty bonus 5000 per year.

- No Extension of Shift Timings (Night Shift) - 8.00PM to 6.00 AM

LOCATION: Salt Lake Sector V Near College More-

Job Type: Full-time

Experience:

- Tech Voice process: 1 year (Preferred)

- International BPO: 1 year (Preferred)

- Only Experience candidates are welcome


contact us: - call: 9123932726

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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