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09/06 Pradeep Shampur
Managing Director at Cephas Consultancy Services Private Limited

Views:43 Applications:32 Rec. Actions:Recruiter Actions:32

Executive - Technical Support (3-6 yrs)

Bangalore Job Code: 217562

Requirements :

- Obsessed with solving customer problems.

- Passionate commitment to proactively closing sales deals by creating a powerful value proposition through technology

- Experience/exposure in digital marketing automation platforms preferred

- 5+ years of experience in coding/scripting/automation (Mobile App Development, Mobile SDKs, Shell scripting, REST APIs)

- A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture and the unique opportunities omni-channel (Mobile, Web, SMS/MMS, Email, Social, Lifecycle) engagement bring

- Superior organisational skills working with multiple projects and can switch context quickly throughout the day with various competing demands
 
Responsibilities :

- Understands and qualifies customer goals and effectively articulate our ability to bring value to customers

- Ability to handhold customers through mobile SDK integrations

- Experience in scripting for data generation and data loading to maintain test/demo environments

- Setup common, upcoming and unique use cases to showcase value proposition via backend integration and frontend configuration

- Drive to architect solutions to bridge product gaps with customer ask that become minimal viable product and eventually lead to product enhancements

- Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales

- Influence the improvement of Sales Engineering processes and practices

- Continuously learn and update skills and keep aware of industry trends in the MarTech space

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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