Senior Consultant at ETT CareerMove
Views:72 Applications:2 Rec. Actions:Recruiter Actions:0
Executive - Technical Marketing - Software Solutions (3-8 yrs)
JD :
Our client is a global software solutions and product development company dedicated to providing expert software development services to NGOs world wide. It is a Silicon Valley, USA based startup with offices in Trivandrum, India.
- Proficient in using social media, spreadsheets and analytics.
- Good in Technical writing
- Excellent understanding of WordPress, G-Suite, and MS Office.
- Superb customer support skills with the ability to develop relationships with internal and external stakeholders and delight them.
- Excellent analytical communication skills.
- Drive, agility, and positive attitude.
- Commitment to supporting the best NGO work around the world.
- Able to effectively work independently and remotely.
- As a hands-on customer advocate and inborn relationship builder, the Marketing & Customer Support Specialist will provide excellent support to customers and delight them by resolving issues efficiently in a professional and timely manner.
- Provide accurate documentation of customer inquiries, requests, and resolutions.
- Review and enhance all written and video tutorials in our support knowledgebase
- In collaboration with the US team, design and implement a social media marketing plan.
- Actively learn about the nonprofit space and ghostwrite blog posts about the industry.
Education: Bachelor's degree in business, marketing, communications or a related field
- Location- Remote (Delhi, Bangalore, or Mumbai preferred.
Experience 3-7 yrs
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
