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01/04 Keerthi
BPO Role at Black and White Business Solutions

Views:92 Applications:36 Rec. Actions:Recruiter Actions:0

Executive - Technical/Customer Support - BPO (0-5 yrs)

Bangalore Job Code: 265587

Roles and Responsibilities : 

- Excellent communication skills to attend/resolve client issues on calls/chat/mail.

- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage

- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory

- Productivity applications like Microsoft office tools.

- Open to work in 24- 7 and work from office environment

- Analytical problem solvers who will understand issues and to resolve customer issues

- Problem solving skills and quick thinking to own & resolve customers- issues independently, thoroughly & efficiently

- Good time management, ensuring all contacts with customers add value

- Work from Office


Desired Candidate Profile :

- Graduate / Under Graduate can apply

- Experience providing technical support.

- Experience working in a team dedicated to providing technical support

- Excellent written and verbal communication - English

- Technical knowledge: Windows, MS Office applications, One Drive, email, search, downloading / installing software

- Skilled multitasker, ability to troubleshoot, technical, communication and typing skills .

Perks and Benefits :

- Salary - Best in the market

- Unlimited Incentives based on performance

- 5 Days working

- 2 way transport

Venue: 

- Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038

Land Mark : CMH Buss-stop or KFC Bus-stop

Please Do Refer Your Friends


HR Keerthi

7406011172

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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