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08/01 Mayuri
HR Executive at Probus Insurance Broker Pvt Ltd

Views:37 Applications:11 Rec. Actions:Recruiter Actions:2

Executive - Sales Support/Customer Support - Insurance (0-4 yrs)

Kolkata Job Code: 142173

1. Answers phone calls from customers and deals with problems as they arise

2. Takes sales information and puts it into an easily readable format

3. Follows up with customers to make sure that they are satisfied with a particular product

4. Makes sure that sales persons are on track with sales goals

5. Provides any necessary data or reports to the sales team

6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary

7. Arranges appointments with clients and sales team

8. Acknowledges customers by responding to emails, texts, and phone calls

9. Deals with any customer complaints and resolves the issue as necessary

10. Does any necessary administrative work including filing reports or presenting sales team with necessary documents

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