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17/01 Astha Simon
Talent Acquisition at 6 Degrees Diversity Counsel Pvt Ltd

Views:26 Applications:9 Rec. Actions:Recruiter Actions:1

Executive - Sales - Retail (2-3 yrs)

Mumbai Job Code: 253942

Job Description:

- Provide accurate information (e.g. product features, pricing and after-sales services)

- Resolve customer queries about specific products/services

- Conduct price and feature comparisons to facilitate purchasing

- Cross-sell products

- Ensure racks are fully stocked

- Manage returns of merchandise

- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

- Inform customers about discounts and special offers

- Provide customer feedback to the Store Manager

- Stay up-to-date with new products/services

Requirements :

- Proven work experience as a Retail Sales Representative, Sales Associate or similar role

- Understanding of the retail sales process

- Familiarity with consumer behavior principles

- Knowledge of inventory stocking procedures

- Basic math skills

- Track record of achieving sales quotas

- Excellent communication skills, capable of building trusting relationships

- Ability to perform in fast-paced environments

- Flexibility to work various shifts

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