Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Sales - Recruitment Services (1-4 yrs)
- Our client was established in 2016 with a primary mission to offer comprehensive assistance to clients worldwide in fulfilling their recruitment services. Although we initially began with just two members, our rapid growth within a mere three-year period is a testament to our achievements.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
- You have at least 1 year experience within a Inside Sales, Telesales or Customer Service role, ideally within the Manufacturing industry.
- Experience covering Consumer, Public Sector, Technology, Media & Telecom (TMT) and Industrial & Manufacturing is strong plus.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong mentor and coach who can build high performing teams
- You possess strong analytical skills and are comfortable dealing with numerical data
