FOS- Job Description

Roles and Responsibilities :

- Scout for potential dentists,dental colleges,dealers,hospit;s, small business,retailers and interested new entrants in the allocated territory with the help of leads & data provided by Tophawks & Cold callings.

- FOS to visit the distribution nodes assigned to him as per beats by the Program Manager.

- Explanation to prospective client the entire value proposition of Unicorn Denmart products, ranges, requirements, terms and conditions, payment cycle, loyalty schemes, real time support provided by company etc

- Collating all the important details on the Tophawks app - all information available at individual, distributor or at store level should to be captured (contact details, social channels)

- Connect the converted clients in the lead CRM with the Unicorn Denmart client onboarding team and ensure a smooth channel flow..

- Hand hold the client through all the document updation to be a successful channel partner with Unicorn Denmart

- Collating all the important details on the service provider app - all information available at individual, distributor or at store level should to be captured (contact details, social channels)

- Profiling of customers/service providers capturing details like KYC, key products, key brands, business size etc. A standard set of questionnaire to be prepared and provided to FOS to gain insights, not only from signed up clients but from visited ones too, for feedback and insights

- Monitor Competition moves, activities, and plans and report to supervisor.

- Follow escalation matrix and immediately escalate customer issues to higher management for quick resolution.

- Be aligned towards companies- policies regarding reporting, attendance, market visit norms, and daily reports.

Desired Candidate Profile

- Education - BDS/B-Sc/B-tech/MBA/ any PG

- Minimum 3 years of experience in sales of medical/dental

- Good communication and sales skills.

- Awareness of local market, language and territory.

- 2-wheeler & Smartphone must.

- Enthusiastic, Punctual and Well-groomed.

- Language Known- Hindi, English, local dialect.

- Open for travelling of about 50-60km per day.

- Only for Experienced Candidates-

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