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13/10 Suman Saurabh
HR Executive at Avant Career Pvt Ltd

Views:9 Applications:10 Rec. Actions:Recruiter Actions:2

Executive - Sales/Key Account Management - FMCG (1-4 yrs)

Ghaziabad/Gurgaon/Gurugram Job Code: 180954

- The Sales officer is the point of contact for the on boarded merchants (retailers and wholesalers) and requires working in the field as per the beat plan.

- Mapping of the retail universe and validation of database of retailers based on market visits within the territory.

- Responsible for on-boarding of customers for the products and services on the City Mall B2C and B2B platform within the assigned territory

- Profiling of every retailer within the database and initial coverage to ascertain interest and enrolling prospects.

- Responsible for recruitment and on-boarding of interested retailers and wholesalers, building and maintaining strong professional relationships with them.

- Driving the usage and adoption of products and services on the City Mall B2B&B2C platform, communicate the schemes and promotions to the retailers.

- Responsible for demonstration and handholding of each customer in the initial stages of the platform adoption to ensure that the discovery and ordering processes are in place

- Responsible for training and troubleshooting support for his set of customers with respect to the platform and any of its products or services.

- Responsible for achieving on-boarding targets, activation targets, sales/collection targets and delivery of high quality customer service to existing and potential customers.

- Act as appoint of contact for attending return requests from the customers and aid in addressing their concerns .

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