Executive - Sales - Event Management Business (0-2 yrs)
- Answer phones and book reservations for customers based on availability listed in the system
- Upsell tickets to clients by recommending higher-end seats or suggesting VIP tickets
- Process online reservations and update the system to reflect the new status for each event
- Inform customers of alternative events, concerts or promotions if they are unable to book the tickets they originally wanted
- Respond swiftly and courteously to customer complaints or inquiries
- Follow the suggested script provided to all Inside Sales Representatives
- Capture customer information, including addresses and phone numbers, for future follow-up
- Adjust your sales presentation based on success/fail averages
- Build rapport with customers through friendly, engaging communication
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
