Job role: Sales Executive

Job Type: Full-time

Experience: 1- 3yrs in Retail Sales.

Languages: English, Hindi, Telugu Mandatory

Qualification: Any Graduate.

CTC : INR 10,000 to INR 15,000 /month

- Based on experience CTC can be negotiated.

Requirements:

Customer Service

- Manages difficult or emotional customer situations.

- Responds promptly to customer needs; Solicits customer feedback to improve service.

- Responds to requests for service and assistance.

- Meets commitments.

Interpersonal Skills

- Focuses on solving conflict, not blaming.

- Maintains confidentiality.

- Listens to others without interrupting.

- Keeps emotions under control.

- Remains open to others ideas and tries new things.

Oral Communication

- Speaks clearly and persuasively in positive or negative situations.

- Listens and gets clarification; Responds well to questions;

Demonstrates group presentation skills; Participates in meetings.

Written Communication

Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Problem Solving

- Identifies and resolves problems in a timely manner.

- Gathers and analyzes information skillfully

- Develops alternative solutions.

- Works well in group problem solving situations.

- Uses reason even when dealing with emotional topics.

- Technical Skills

- Assesses own strengths and weaknesses.

- Pursues training and development opportunities.

- Strives to continuously build knowledge and skills.

- Shares expertise with others.

Teamwork

- Balances team and individual responsibilities.

- Exhibits objectivity and openness to other views.

- Gives and welcomes feedback.

- Contributes to building a positive team spirit.

- Puts success of team above own interests.

- Able to build morale and group commitments to goals and objectives.

Supports everyone efforts to succeed.

Ethics

Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support

Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Motivation

Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing

Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality

Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity

Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security

Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability

Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality

Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability

Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative

Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation

Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others attention.

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